1. Terms & Conditions

Welcome to Riverside Kennels. By using our services and this website, you agree to the following terms and conditions:

• Services Provided: We offer doggy daycare, home boarding, and related pet care services.

• Booking & Payment: All services must be booked in advance. A deposit may be required to secure your booking. Full payment must be made before or at the time of service.

• Cancellations: Cancellations must be made at least 7 days in advance. Late cancellations may incur a charge (please see full details of our policy by pressing this link).

• Animal Health & Vaccinations: All dogs must be up-to-date with vaccinations (including kennel cough), flea, and worming treatments. We reserve the right to refuse service if documentation is not provided.

• Liability: While every care is taken, Riverside Kennels cannot be held liable for illness, injury, or loss of pets under our care.

• Behavioural Issues: Dogs must be sociable and non-aggressive. We reserve the right to refuse or cancel service if an animal’s behavior poses a risk to others.

• Website Use: All content on this website is the property of Riverside Kennels and cannot be used without permission.

If you have any questions about these terms, please contact us at info@riverside-kennels.co.uk.

2. Privacy Policy

Riverside Kennels is committed to protecting your privacy.

• Data Collection: We collect personal information (such as your name, contact details, and pet information) when you use our services or contact us.

• Use of Data: We use your data to provide services, manage bookings, and respond to enquiries.

• Data Sharing: We do not sell or share your personal information with third parties, except where legally required.

• Storage: Your information is securely stored and retained only as long as necessary to provide services and comply with legal obligations.

• Your Rights: You have the right to request access, correction, or deletion of your personal data at any time.

If you have any questions about this policy or how we handle your data, please contact us at info@riverside-kennels.co.uk.

3. Cookie Policy
 

This website uses cookies to improve your experience.

• What Are Cookies: Cookies are small text files stored on your device to help the website function properly and analyze usage.

• How We Use Cookies: We may use cookies to remember your preferences, manage login sessions, and track website performance (e.g., via Google Analytics).

• Managing Cookies: You can control or delete cookies via your browser settings. Disabling cookies may affect your experience on this website.

By continuing to use our website, you consent to our use of cookies.

For any questions about cookies, please contact info@riverside-kennels.co.uk.